Terms of service
Terms of Service
Welcome to ZAS Watches. By accessing or using our website and placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.
1. General Terms
By using this website, you confirm that you are legally capable of entering into an agreement under applicable law.
ZAS Watches reserves the right to update, modify, or discontinue any part of the website, products, services, or these Terms of Service at any time without prior notice.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, colors, specifications, and other information displayed on our website are accurate.
However, slight differences in product color or appearance may occur due to screen settings, lighting, photography, or manufacturing variations.
Product availability is subject to stock. We reserve the right to limit quantities or discontinue products without prior notice.
3. Prices and Offers
All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.
Prices, discounts, promotions, and offers may change at any time.
Any promotional discount or offer is subject to its stated terms and availability.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your name, phone number, and delivery address.
After receiving your order, we may contact you by phone, WhatsApp, SMS, or email to confirm the order.
An order is considered confirmed only after it has been verified by our team.
We reserve the right to cancel or refuse an order in cases including:
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Incorrect or incomplete customer information
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Product unavailability
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Pricing or listing errors
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Suspicious or fraudulent activity
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Repeated unsuccessful delivery attempts
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Other circumstances that prevent us from fulfilling the order
5. Cash on Delivery
For Cash on Delivery orders, payment is due when the order is delivered.
Customers are responsible for providing a valid phone number and complete delivery address to ensure successful delivery.
6. Advance Payment Discount
Customers who choose an eligible advance payment option may receive a 4% discount, subject to the applicable offer terms.
The discount may not be combined with other promotions unless specifically stated.
7. Parcel Inspection
Where available, customers may be allowed to open and inspect the parcel before making payment, subject to the policies and procedures of the relevant courier service.
Parcel opening availability may vary depending on the courier and delivery location.
8. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated time communicated to the customer.
Delivery times may vary due to courier delays, weather, public holidays, operational issues, or circumstances beyond our control.
Once an order has been handed over to the courier, delivery is also subject to the courier company's policies and procedures.
9. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Customers should review that policy before placing an order.
Return eligibility may depend on the condition of the product, the reason for the return, and the time elapsed since delivery.
10. Product Warranty
If a product is covered by a warranty, the applicable warranty terms will be communicated with the product or on the relevant product page.
Warranty coverage does not normally include damage caused by accidents, misuse, unauthorized repairs, physical damage, or normal wear and tear.
11. Website Use
You agree not to:
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Use the website for unlawful purposes
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Attempt to gain unauthorized access to our website or systems
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Copy, reproduce, or distribute website content without permission
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Interfere with the website's operation or security
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Submit false, misleading, or fraudulent information
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Use the website to conduct fraudulent transactions
12. Intellectual Property
All content on this website, including logos, brand names, product images, graphics, text, designs, videos, and other materials, is owned by or licensed to ZAS Watches unless otherwise stated.
You may not reproduce, copy, modify, distribute, or use our content commercially without prior written permission.
13. Third-Party Services
Our website may use third-party services such as payment providers, courier companies, analytics services, advertising platforms, and other technology providers.
Your use of third-party services may also be subject to their respective terms and policies.
14. Limitation of Liability
ZAS Watches will make reasonable efforts to provide accurate information and reliable services.
However, we are not responsible for delays, interruptions, losses, or damages caused by circumstances beyond our reasonable control, including courier delays, technical failures, natural events, or third-party service interruptions.
15. Changes to These Terms
We reserve the right to update these Terms of Service at any time.
Any changes will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
ZAS Watches
WhatsApp: 0347-7861431
Email: zainsafdar7032@gmail.com
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